Privacy policy
At Amir Watch Company, accessible from our online store, protecting the privacy and personal information of our customers is one of our top priorities. This Privacy Policy document outlines the types of information that is collected and recorded by Amir Watch Company and how we use it.
1. Information We Collect
When you visit our store, place an order, or interact with our customer support, we may collect the following personal information:
- Personal Identifiers: Name, phone number, and email address.
- Shipping & Billing Details: Complete delivery address, city, and postal details for courier fulfillment.
- Order History: Details of products purchased, transaction details, and customer service queries.
2. How We Use Your Information
We use the collected information for standard e-commerce operations, including:
- Processing, dispatching, and fulfilling your orders through our courier partners.
- Sending order confirmations, tracking details, and updates via SMS or WhatsApp.
- Assisting with customer support, returns, exchanges, or warranty inquiries.
- Improving our website usability, product offerings, and customer service.
3. Information Sharing & Protection
- No Data Selling: We do not sell, trade, or rent your personal information to third parties.
- Third-Party Logistics: Your delivery details are only shared with authorized courier services solely for shipping your orders.
- Data Security: We implement standard security measures to safeguard your personal details from unauthorized access or disclosure.
4. Cookies & Website Experience
Our website uses standard cookies to enhance your shopping experience, retain items in your cart, and analyze website traffic. You can choose to disable cookies through your browser settings if preferred.
5. Your Rights
You have the right to inspect, update, or request the removal of your personal information from our active databases by contacting our customer service team.
6. Contact Us
If you have any questions regarding our Privacy Policy or data security, please feel free to reach out to our customer support via WhatsApp or email.